About the Company

A leading financial services provider with a strong presence in the Belgian and Dutch markets, specialising in asset management, wealth planning, and custodian banking. The new Partner & Client Services department ensures top-tier service and seamless onboarding of new partners, including brokers, asset managers, and banks.

Role Overview

As a Partner & Client Services Specialist, you will be at the forefront of our customer interactions, managing relationships with Belgian and Dutch clients and partners. You will play a vital role in addressing general inquiries, coordinating with various departments, and participating in strategic projects.

Key Responsibilities

• Manage relationships with Belgian and Dutch clients and partners, mainly brokers, asset managers, and banks.

• Act as the first point of contact for all general topics for our sales and partners.

• Collaborate closely with all business lines.

• Handle inquiries and coordinate with involved departments such as Legal, Asset Controlling, Wealth Planning, and Sales.

• Ensure AML and Compliance requirements are met in our international business.

• Participate in operational and strategic projects.

Required Experience & Skills

• Minimum 5 years' experience in a similar position within the financial industry.

• Deep knowledge of the Belgium LPS market is a clear advantage.

• Perfect fluency in Dutch and French, both written and spoken. English is a clear additional asset.

• Strong customer orientation and commitment to problem-solving.

• Excellent organizational skills and a structured, reliable work methodology.

• Strong team spirit, availability, and flexibility.

• Good knowledge of the Office package.

Educational Requirements

• Minimum Bachelor's degree.

Ideal Candidate Profile

• Senior candidate with experience in life insurance.

• Experience with Libre Prestation de Services.

• Proficiency in both Back-Office and Middle Office (relationship with partners and clients).

Work Arrangement

Luxembourg Residents:

• 2 days office per week

Non-Residents:

• 34 remote days per year

Advantages

• TOIL: 35.5 days of leave.

• Remote Work: 2 days per week for residents in Luxembourg and 34 days per year for non-residents.

• Meal Vouchers.

• Many others.

What You Get in Return

• International work environment.

• Innovation-driven culture.

• Agile working methodology.

• Professional development opportunities.

• Work-life balance.

• Flexible working arrangements.